Rules for buying and selling goods in the e-shop www.danilovo.lt

1. GENERAL PROVISIONS
1.1. These Rules of Purchase of UAB "Sandrita" by concluding distance purchase and sale agreements in the e-shop www.danilovo.lt (hereinafter - danilovo.lt) (hereinafter - Rules) establish the conditions and procedure for ordering, purchase, return, delivery of UAB "Sandrita" goods, also indicates the information required to be provided to the Buyer in accordance with the legal acts of the Republic of Lithuania.
1.2. The seller of this product is UAB "Sandrita", a private legal entity, the legal form of which is a private limited company, legal entity code 302347390, registered office at: Taikos 104, LT-05222 Vilnius, Republic of Lithuania, data is collected and stored in the Register of Legal Entities (hereinafter referred to as Seller).
1.3. These Rules are a legal document binding on the Parties, which establishes the rights and obligations of the Buyer and the Seller, liability, conditions and procedure for acquisition, payment for, delivery and return of goods when the Buyer acquires the goods at danilovo.lt. The Seller reserves the right to change, amend or supplement these Rules at any time, taking into account the requirements established by legal acts. The buyer is informed about it on the danilovo.lt website. The changes take effect from the moment of publication for all transactions concluded after the announcement, therefore the Buyer is recommended to get acquainted with the Rules during each purchase. When the buyer buys danilovo.lt, the Rules valid at the time of placing the order apply.
1.4. For the purposes of these Rules, a buyer is a person who has registered and is purchasing danilovo.lt.
Danilovo.lt has the right to buy:
1.4.1. able-bodied persons, who have reached the age of majority and whose legal capacity is not restricted by court order;
1.4.2. minors from 16 (sixteen) to 18 (eighteen) years of age, with the consent of parents or guardians, except in cases when they independently dispose of their income;
1.4.3. legal entities;
1.4.4. authorized representatives of all the above persons.
1.5. By registering or placing an order, the Buyer unconditionally confirms that he has the right to buy in the e-shop danilovo.lt. By agreeing to these Rules, the Buyer also confirms that by concluding the sale and purchase agreement, the Buyer does not violate the rights and legitimate interests of third parties. Seller assumes no legal responsibility if this Buyer's confirmation is in whole or in part untrue or misleading in any way.
1.6. The Seller is released from any liability if the Buyer has not read the Rules in part or in full, even though he has been given such an opportunity.
1.7. By using danilovo.lt, the Buyer agrees with these Rules and undertakes to comply with them and not to violate the legal acts of the Republic of Lithuania. If the Buyer does not agree with any part of these Rules or these Rules, the total price or its part, any additional fees and / or additional costs, then the Buyer must not place an order, do not buy the goods and do not enter into a purchase and sale agreement with the Seller.

2. ORDERING GOODS AND PAYMENT FOR GOODS
2.1. Danilovo.lt The buyer can buy 24 hours a day, 7 (seven) days a week.
2.2. To order goods danilovo.lt The buyer can:
2.2.1. by registering in this e-shop - by entering the data requested in the registration;
2.2.2. without registering in this e-shop.
2.3. After visiting danilovo.lt, the buyer selects the goods he likes, on the basis of which a shopping cart is formed. When ordering goods in the manner provided for in Clause 2.2 of the Rules, the Buyer must indicate in the relevant information fields provided by the Seller the personal data of the Buyer necessary for the proper execution of the order, necessary for delivery and purchase of selected goods.
2.4. When buying online and paying for the goods by bank transfer or via electronic banking, the order is transferred for further execution only from the moment when the money is credited to the Seller's bank account.
2.5. When buying online and paying for the goods to the courier delivering the goods in cash or by bank card during the delivery / collection of the goods - the contract is considered enforceable from the moment the Buyer confirms his order to danilovo.lt.
2.6. After placing the order, the e-mail specified by the Buyer The Seller sends a confirmation by e-mail that the Buyer's order has been accepted by danilovo.lt.
2.7. The customer can pay for the goods in one of the ways and conditions provided by the danilovo.lt store:
2.7.1. email banking (paysera.lt or opay.lt system) - this is advance payment using the Buyers banking system. In order to use this form of payment, the buyer must be signed by e-mail. Banking agreement with one of the banks indicated on danilovo.lt. The Buyer transfers the money to the Seller's bank account. The responsibility for data security in this case rests with the respective bank, since all monetary transactions take place via the bank's e-mail. in the banking system.
2.7.2. in cash or by bank card during delivery/collection of goods;
2.7.3. by bank transfer - this is an advance settlement, when the Buyer transfers money to the Seller's bank account;
2.7.4. by credit/debit card through the Opay payment system.
2.8. The personal data provided by the buyer will be processed in accordance with the requirements established by the Law on Legal Protection of Personal Data of the Republic of Lithuania, as well as other legal acts of the Republic of Lithuania regulating the processing and protection of this data, UAB "Sandrita" privacy policy. When processing and protecting the Buyer's personal data, the Seller will implement organizational and technical measures that will ensure the protection of personal data against accidental or illegal destruction, alteration, disclosure, as well as against any other illegal processing.

3. PURCHASE-SALE AGREEMENT
3.1. When buying online and choosing to pay for goods by bank transfer or via electronic banking, the purchase and sale agreement between the Buyer and the Seller is considered concluded when the Buyer selects the item(s) to be purchased, creates a basket of goods (hereinafter - the Basket of Goods), clicks link "I CONFIRM ORDER" and pay the total price of the goods, which includes all taxes, as well as additional taxes and/or other costs included in the price (for example, transportation, delivery, postage and other costs), if such additional taxes and/or costs is, and the money is credited to the Seller's bank account.
3.2. When buying online and choosing to pay for the goods at the time of delivery/collection to the courier who delivers them in cash or by bank card, the purchase and sale agreement between the Buyer and the Seller is considered concluded when the Buyer selects the item(s) to be purchased, forms a basket of goods (below - Shopping cart) and clicks on the "CONFIRM ORDER" link, thereby agreeing to the total price of the goods, which includes all taxes, as well as additional taxes and / or other costs included in the price (for example, transportation, delivery, postage and other costs), if there are such additional fees and/or expenses.
3.3. Upon conclusion of the Purchase-Sale Agreement, the assortment of goods, their quantity, price, delivery time and other conditions specified during the execution of the Buyer's order are binding on the Buyer and the Seller, and can only be changed in accordance with the procedure set forth in these Rules.
3.4. The data provided during the order are stored in the Seller's database.

4. RIGHTS AND OBLIGATIONS OF THE BUYER
4.1. The buyer has the right to buy goods in the electronic store danilovo.lt in accordance with the procedure established by these Rules.
4.2. The buyer has the right to refuse the purchase - sale agreement in the manner established in these Rules.
4.3. The buyer has the right to return the goods in accordance with the procedure established by these Rules.
4.4. Cancellation or adjustment of the ordered and created Shopping Cart is not possible.
4.5. The buyer undertakes to accept the ordered goods and to pay the agreed price for them, based on the procedure established in these Rules.
4.6. If the Buyer, during the delivery of the goods, refuses to accept the goods without good reasons, the Buyer must cover the costs of delivery of the goods at the request of the Seller.
4.7. By registering on danilovo.lt and ordering goods, the buyer undertakes to protect and not disclose login data to anyone. The buyer undertakes to protect and not transfer to third parties his login data to danilovo.lt. If the Buyer loses his login data, he must immediately inform danilovo.lt in writing, using the means of communication specified in the "Contacts" section. The Seller is not responsible for the actions of third parties, made after using the Buyer's login data.

5. SELLER'S RIGHTS AND OBLIGATIONS
5.1. If the Buyer tries in any way to harm the stability of danilovo.lt's work, data security or violates other obligations of the Buyer provided for in the Rules and legal acts of the Republic of Lithuania, then the Seller has the right to immediately and without warning cancel the Buyer's registration or otherwise limit the ability to use danilovo.lt.
5.2. When the Buyer chooses to pay for the goods in cash or with a bank card when picking up the goods, or if the Buyer has paid for the Goods in advance and the Seller fails to contact the Buyer within the specified period according to the chosen delivery method, then the Seller has the right to cancel the order and return it to danilovo.lt. If the goods were paid for in advance, in this case, the money paid for the goods is returned to the Buyer within 14 (fourteen) days, after deducting the bank fees paid by the Seller for bank transfers, and the goods delivery fee, if applicable.
5.3. The Seller undertakes to enable the Buyer to properly use danilovo.lt services, the operating conditions of which are determined by these Rules.
5.4. The Seller undertakes to deliver the goods purchased by the Buyer by the delivery method chosen by the Buyer, based on the conditions set by these Rules.
5.5. The Seller undertakes to respect the Buyer's right to privacy regarding his personal information.
5.6. The product name and main features are specified in the Seller's online store where the product is purchased, and/or on the product and/or in the product packaging.

6. PRICES OF GOODS
6.1. The prices of goods and other services (including, but not limited to, additional taxes and/or other costs (for example, transportation, delivery, postage and other costs)) on danilovo.lt and in the final order window are indicated in euros with VAT. The seller is a VAT payer.

7. DELIVERY OF GOODS
7.1. When ordering the goods, the buyer undertakes to indicate the exact address of delivery of the goods. A fee is applied for the delivery of goods, added to the price of the goods, indicated on the danilovo.lt page of the electronic store and valid at the time of placing the order. The delivery fee can be both fixed and dependent on the value or weight of the goods ordered by the Buyer.
7.2. The buyer must accept the goods himself. If the Buyer cannot accept the goods himself, but the goods are delivered to the address specified by the Buyer, the Buyer has no right to make claims regarding the delivered goods to the wrong person.
7.3. The Seller delivers the goods to the Buyer in accordance with the terms specified in the product descriptions. The term of delivery of the goods starts counting from the next working day after the confirmation of the Order by the Seller. These terms are preliminary. They also do not apply in cases where the Seller does not have the necessary goods in stock, and the Buyer is informed of the shortage of the goods ordered by him. By approving these Rules, the Buyer agrees that in exceptional cases the delivery of goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Parties will make every effort to harmonize the delivery terms and other conditions. If the Seller does not deliver the goods within the additional term and if the Seller and the Buyer do not agree otherwise by mutual agreement, the Buyer may use the right established in these Rules to refuse the contract for the purchase and sale of goods (in the case of point 3.1) or to refuse the order (in the case of point 3.2 or 3.3). If the goods were paid for in advance, the money paid for the goods is returned to the Buyer within 14 (fourteen) days.
7.4. If on danilovo.lt it is marked that a certain product is arriving and the preliminary planned arrival date of the product is named, the Buyer has the right to leave his e-mail address with which the Seller will send information about the product's arrival. The goods are delivered to the customer in one of the chosen ways, indicated on the danilovo.lt page of the electronic store and valid at the time of placing the order.
7.5. In all cases, the Seller is released from responsibility for the violation of the deadlines for the delivery of the goods, if the goods are not delivered to the Buyer or are delivered late due to the fault of the Buyer or due to circumstances beyond the Seller's control.
7.6. In all cases, when the buyer notices packaging violations during delivery/receipt, inconsistencies in the completeness (assortment) of the delivered goods, in the quantity, he must indicate the comments of the courier or post office or the responsible employee issuing the goods in the delivery document of the shipment or write a separate report regarding these violations. The Buyer must do this in the presence of a courier or post office employee or a responsible employee. If the buyer does not check the package, the completeness (assortment) of the delivered goods, the quantity, and if these defects are not indicated in the package delivery document provided by the courier or post office, or the responsible employee, the package is considered to have been delivered in good condition and undamaged.

8. QUALITY OF GOODS
8.1. The characteristics and data of each product sold on danilovo.lt are generally indicated in the product description attached to each product.
8.2. The seller does not assume responsibility for the fact that the goods shown in the photos of the electronic store danilovo.lt with various parameters (including, but not limited to, their size, shape, color, etc.) may not correspond to the real parameters of the goods due to the characteristics of the display used by the Buyer or other technical reasons. Before concluding the purchase-sale contract, the Buyer must read the product description.
8.3. Certain products are given a certain expiration date, which is indicated on the product packaging.
8.4. In cases where, on the basis of legal acts, a certain expiration date is determined for specific goods, the Seller undertakes to sell such goods to the Buyer in such a way that he is given a real opportunity to use such goods until the end of the expiration date.

9. RETURNING THE GOODS
9.1. Defects in the sold goods are removed, quality goods are exchanged/returned, low-quality goods are exchanged/returned in accordance with Directive 97/7/EC of the European Parliament and the Council "On consumer protection related to distance trade contracts", issued by the Minister of Economy of the Republic of Lithuania in 2001. August 17 by order no. 258 of the approved rules for the sale of goods and provision of services when contracts are concluded using means of communication, 2014 of the Government of the Republic of Lithuania. July 22 by resolution no. 738 approved "Retail Trade Rules", Article 6.366 of the Civil Code of the Republic of Lithuania. "Sale of goods under contracts concluded using means of communication" and other valid legal acts of the Republic of Lithuania. In all cases, money for returned goods is transferred only to the payer's bank account.
9.2. The buyer can return a quality product and get back the money paid for it (money back guarantee) within 14 (fourteen) calendar days from the day of product delivery, if the quality product is returned in accordance with the terms of these Rules.
9.3. To return quality item(s) in accordance with 8.2. point, the Buyer must fill out the goods return document. The Buyer can do this within 14 (fourteen) calendar days from the day of delivery of the goods to the Buyer by informing the Seller in writing through the means of communication specified in the Contact section, specifying the name of the returned product, the order number and the reason for the return.
9.4. When returning quality goods, the following conditions must be observed:
9.4.1. the returned item must be in its original, neat packaging;
9.4.2. the product must be undamaged by the Buyer;
9.4.3. the item must be unused, without losing its merchandise appearance (labels intact, protective film not torn off, etc.).
9.4.4. the returned product must be in the same configuration as the Buyer received it;
9.4.5. when returning the product, it is necessary to present the purchase document, the warranty card (if it was issued) and the completed return document.
9.5. The Seller has the right to refuse to accept the goods returned by the Buyer, if the conditions for returning the goods set out in these Rules have not been followed.
9.6. High-quality and low-quality goods can be returned at the Buyer's option:
9.6.1. by courier - arrival of the courier, collection of the package at the address specified by the Buyer and delivery to danilovo.lt administration;
9.6.2. through parcel self-service terminals, post offices - the Buyer independently returns the Goods to danilovo.lt administration in any parcel terminal or post office of his choice;
9.7. When returning or exchanging quality goods before 14 (fourteen) days have passed since the Buyer received the goods, the Buyer shall not be reimbursed for the delivery costs paid by him to the Seller, and the Buyer shall also pay all delivery costs related to the return and/or exchange of quality goods.
9.8. The Seller reimburses the Buyer for the costs of returning the defective goods in the Republic of Lithuania, convinced that the Buyer returned the goods precisely because of inadequate quality, in accordance with the conditions of these Rules and the legal acts of the Republic of Lithuania.
9.9. The statutory product warranty is 24 months if the product has no expiration date.

10. EXCHANGE OF INFORMATION. COMPLAINT EXAMINATION PROCEDURE
10.1. The Seller informs the Buyer using the e-mail provided in the registration form. e-mail address, and the Buyer can use all means of communication specified in the "Contacts" section of the danilovo.lt online store.
10.2. All complaints can be submitted to UAB "Sandrita" by e-mail info@danilovo.lt or in writing to UAB "Sandrita", Taikos 104, LT-05222 Vilnius, Republic of Lithuania, or by phone at 8 683 56744.
10.3. The seller has the right to examine complaints within 14 (fourteen) days from the day of their receipt, unless the legal acts of the Republic of Lithuania set other deadlines. In case of complicated cases, this deadline can be extended by an additional 15 (fifteen) days. Answers to complaints are provided to Buyers by e-mail or phone, or to the address specified by the Buyer.

11. LIABILITY OF BUYER AND SELLER
11.1. The buyer is fully responsible for the correctness of the data provided in the registration form. If the Buyer provides inaccurate data in the registration form, the Seller is not responsible for the resulting consequences and acquires the right to demand compensation for the direct losses suffered by the Buyer.
11.2. The registered Buyer is responsible for the security of his login data and must ensure that it is not passed on to third parties. If the services provided by the electronic store danilovo.lt are used by a third person who has connected to the electronic store using the Buyer's login data, the Seller considers this person to be the Buyer.
11.3. The buyer is responsible for the actions performed using the electronic store danilovo.lt.
11.4. The Seller is released from any responsibility in cases where the losses arise because the Buyer did not familiarize himself with these Rules, although he was given such an opportunity.
11.5. If the Seller's electronic store danilovo.lt contains links to the electronic websites of other companies, institutions, organizations or individuals, the Seller is not responsible for the information or activities carried out there, does not supervise or control those websites and does not represent those companies or individuals.
11.6. In the event of damage, the guilty Party compensates the other Party for the losses incurred in accordance with the procedure and grounds established by the legal acts of the Republic of Lithuania.

12. MARKETING AND INFORMATION
12.1. The seller can, at his discretion, initiate various types of promotions in the danilovo.lt electronic store, change their conditions or terminate them in accordance with the legal acts of the Republic of Lithuania.
12.2. The Seller sends all messages using the means of communication specified in the Buyer's registration form.
12.3. The seller is not responsible if the buyer does not receive the information or confirmation messages sent due to the internet connection, e-mail. network failures of postal service providers.
12.4. If the buyer does not want to receive the offers intended for him or if he wants to change the settings of the newsletter subscription, he can do it himself by logging into his account. If the Buyer does not wish, the Seller will not use the Buyer's personal data for marketing purposes and will not send the Buyer advertising or informational messages, except for those necessary to fulfill the order submitted by the Buyer.

13. POSTING OF COMMENTS
13.1. The buyer has the right to express his opinion about the goods in the online store by writing comments in the feedback.
13.2. The buyer agrees and warrants that the content of the comments will comply with the following requirements:
13.2.1. will be true and accurate, relating only to the product being commented on;
13.2.2. will not be promotional in nature;
13.2.3. will not be misleading or offensive, nor will it use profanity;
13.2.4. will not violate the rights of the Seller or third parties;
13.2.5. will not violate the requirements of the laws of the Republic of Lithuania and accompanying legal acts.
13.3. The Seller reserves the right, at its sole discretion, to remove any comments from the Buyer that do not meet the above requirements.
13.4. The buyer assumes full responsibility if his actions do not meet the requirements for posting comments.

14. AGREEMENT RULES AND PROCEDURE
14.1. The Buyer has the right to withdraw from the remote purchase and sale agreement concluded with the Seller ("Agreement") without giving a reason and without incurring other costs than those stipulated in Article 6.22811 of the Civil Code of the Republic of Lithuania. The contract withdrawal period will end within 14 (fourteen) days from the day the Buyer or a person specified by the Buyer, other than the carrier, received the product, or the last product (if a contract is concluded, according to which the user orders more than one product in one order and they are delivered separately), or the last lot or part (if a contract is concluded, according to which the goods are delivered in different lots or parts). In order to exercise the right to withdraw from the Agreement, the Buyer must notify the Seller of his decision to withdraw from the Agreement by submitting an unequivocal statement (in writing to the address specified in the Agreement or to the e-mail address info@danilovo.lt), indicating the item he wishes to return and its order number). The buyer can use the form of refusal established by the legislation of the Republic of Lithuania, but this is not mandatory. In order to comply with the withdrawal period, it is sufficient for the Buyer to send a notice that he is exercising his right to withdraw from the Contract before the expiry of the withdrawal period.
14.2. If the Buyer withdraws from the Contract, the Seller shall immediately and in any case no later than 14 days from the date on which the Buyer notifies its decision to withdraw from the Contract, return the money received from the Buyer to the Buyer, including delivery costs. The Seller makes such a refund using the same payment method that the Buyer used for the initial payment transaction, except when the money is paid to the courier during the delivery/collection of the goods - in this case, the money is returned either to a bank account or by mail, in any case, the Buyer does not have to pay any money with this refund related fees.
14.3. The buyer is responsible for the decrease in the value of the goods, caused by actions that are not necessary to determine the nature, characteristics and operation of the goods. The obligation to return the product remains with the Buyer.

15. FINAL PROVISIONS
15.1. These Rules are drawn up in accordance with the laws and legal acts of the Republic of Lithuania.
15.2. These Rules and relations between the Parties in relation to these Rules are applied and interpreted based on the laws of the Republic of Lithuania.
15.3. All disagreements arising from the implementation of these Rules shall be resolved through negotiations. If an agreement cannot be reached, disputes are resolved in accordance with the procedure established by the laws of the Republic of Lithuania.
15.4. You can also submit a request/complaint about a product or service purchased in our online store danilovo.lt to the State Consumer Rights Protection Service (Vilniaus st. 25, 01402 Vilnius, e-mail tarnyba@vvtat.lt, tel. 8 5 262 67 51, fax 8 5 279 1466, on the website www.vvtat.lt) or fill out the application form on the EGS platform http://ec.europa.eu/odr/.
15.5. The Parties are released from fulfilling their obligations under these Rules if they cannot be fulfilled due to unforeseen circumstances beyond the control of the Parties, which include:
15.5.1 fire, explosion, storm and other natural disasters and natural forces that prevent the fulfillment of assumed obligations or delay their fulfillment;
15.5.2. an event or circumstance that cannot be controlled by the Contracting Party (Parties) and which prevents the fulfillment of assumed obligations or delays their fulfillment;
15.5.3. Actions by the government or authorities that prevent or delay the fulfillment of assumed obligations